Shipping Policy
DOMESTIC ORDERS
We offer domestic shipping through USPS. You will receive a delivery notification after your package has been sent. Standard orders ship within 3 to 5 business days from the time you place your order.
While we will make every effort to ensure the timely arrival of your item, delivery dates are not guaranteed. We are not responsible and cannot be held liable for any packages that have been lost or damaged in transit.
EXPEDITED ORDERS
If you need your product sooner, we are happy to expedite your delivery at an additional cost to you. We offer UPS express shipping for the standard rates. All costs associated with expedited shipping are the responsibility of the customer.
INTERNATIONAL ORDERS
We offer international shipping for an additional fee. Please contact me directly at caitlinshirock@gmail.com for more information.
RETURNS
If you’re not completely satisfied with your purchase, let us know right away. Please send an email to caitlinshirock@gmail.com and we will take care of any issues.
DAMAGED ITEMS
In the rare case that one of your purchases arrives damaged please send a photo of the damaged item along with the box and original USPS label to caitlinshirock@gmail.com.